Frequently Asked Questions

Bidding Fever is a Canadian auction marketplace that connects buyers with independent sellers and auction houses.

Usually no. In most cases, items are listed and sold by independent sellers or auction houses using the Bidding Fever platform.

Yes. You need an account to place bids, manage payments, track purchases, and access support tools.

Yes. When you place a bid, you are making a binding commitment to purchase the item if you win.

Payment timing depends on the auction. Some auctions require immediate payment after close, while others may require a deposit, pre-authorization, or balance payment within a defined deadline.

Your total may include: hammer price, buyer’s premium, taxes, and shipping, pickup, or handling fees where applicable.

Yes. For certain auctions or risk scenarios, Bidding Fever may place a pre-authorization or require a deposit before or after bidding.

No. Shipping availability depends on the seller and the listing. Always review the lot page for shipping, pickup, and location details before bidding.

Pickup rules are set by the seller or auction house. Missed pickups may lead to storage fees, cancellation, forfeiture, or other penalties disclosed in the listing or auction terms.

No. Bidding Fever does not guarantee dispute outcomes. We provide a fair, structured, and transparent resolution process.

You can report an issue if an item is significantly not as described, damaged, not received, or missing major components. Claims must usually be submitted within 14 days of payment, delivery, or pickup.

The seller is notified and given a response window. If needed, Bidding Fever reviews the case using listing details, evidence, seller history, and buyer history.

Outcomes may include: full refund, partial refund, claim denied, or recommended external resolution in certain cases.

Trust score helps Bidding Fever reduce fraud, reward reliable behavior, and apply category or bidding access rules for certain auctions.

Yes. We may restrict, suspend, or require additional verification for fraud risk, unpaid invoices, abuse of the platform, or dispute misuse.

Yes. Some high-value items may require extra verification, deposits, pre-authorization, inspection periods, or additional terms.

Yes, in limited cases. Final-sale items may still be reviewed for fraud, major misrepresentation, title issues, or other serious policy violations.

For support, contact: support@biddingfever.com